HubSpot
Our pick8.4/10The most complete free CRM, wearing its logo on everything your clients see.
- Price, checked August 2026
- Free for 2 users and 1,000 contacts. Starter Customer Platform is $20 per seat per month at list, currently $7 for new customers on annual billing. Sales Hub Professional is $90 per seat and adds a mandatory $1,500 one-time onboarding fee.
- Free plan
- Yes, and it is the most complete one here: 2 users, 1,000 contacts, deals, one pipeline, forms, live chat, a meeting scheduler and automatic email logging from Gmail or Outlook. HubSpot branding sits on every form, scheduler link and chat widget a client touches.
What holds up
- +The free tier is a working go-to-market kit rather than a contact list: the meeting scheduler replaces a paid Calendly, the forms replace a paid form builder, and email logging needs no configuration
- +1,000 contacts plus up to a million records on companies, deals and tickets, so the cap only bites on the people you actually market to
- +No card at signup and no clock on it: this is a product HubSpot ships for free, not a trial dressed as one
- +Every integration you will ever need exists, which is what makes leaving expensive later
What does not
- −HubSpot branding on every form, meeting link and chat widget your prospects see. Removing it is the real reason people upgrade, and it starts at $20 a seat
- −The advertised $7 a seat is a new-customer promotion on annual billing; HubSpot's own page strikes through $20, and $20 is the number you renew at
- −Paid subscriptions renew automatically, cannot be downgraded during the term, and carry no refund for early cancellation, in HubSpot's own words
- −Professional adds a mandatory one-time onboarding fee, $1,500 on Sales and $3,000 on Marketing, so the ladder climbs faster than the seat price suggests
- −Extra marketing contacts on Starter are billed at $50 per additional thousand, and you cannot drop back a tier until renewal
Who should not use this
Anyone who can already see themselves paying. HubSpot free is excellent and HubSpot paid is a contract: annual term, no mid-term downgrade, no refund if you walk away early, and an onboarding invoice waiting at Professional. If you know you will need real automation and a second pipeline this year, start on Zoho and keep the right to change your mind monthly.
Best for: It is the only free plan here that also does forms, meetings and email, so it can retire three subscriptions on day one.
HubSpot gives away more than anyone else and none of it is charity: the free CRM is the best-funded lead magnet in software, and it works exactly as designed, which is that you build your business inside it and only then learn what the exit costs. Take the deal anyway. For a one person business under a thousand contacts, the free tier really does replace a scheduler, a form builder and a CRM, and the branding on your forms is the whole price. Just read the paid terms before you cross that line, because 'you are not permitted to downgrade during your current term' and 'we will not provide any refunds' are HubSpot's sentences, not ours, and they decide whether free was a gift or a hook.